Please consult with your WISMEC distributors for warranty or return policy.
WISMEC agrees to provide after-sale service under warranty pursuant to the following terms and conditions:
1. This warranty provides free replacement if authentic WISMEC product cannot work due to the quality problems, in the precondition of non-artificial damage. Warranty period is 90 days from date of purchase by the end user.
2. This warranty will be void as a result of any of the following conditions:
* Customer does not provide original receipt of purchase.
* Product failure or damage caused due to improper use or unauthorized repair and alteration.
* Product failure or damage caused as a result of excessive force such as dropping.
* Product failure or damage caused by improper use of water or other liquid.
* Product failure or damage caused due to usage with non-WISMEC components (charger, battery, power cable and so on).
3. This warranty does not cover personal items or consumable goods and attachments, including but not limited to: mouthpiece, cartridge, atomizer head, lanyard, and leather sheath.
4. This warranty does not cover any non-genuine WISMEC products. This warranty is only valid for authentic WISMEC products within 90 days after date of purchase by the end user.
WISMEC reserves the right of final decision in all warranty cases. WISMEC may interpret and revise the content of this warranty terms.